Get in Touch
Do you have a question, idea, or need guidance?
At Play Nivo, we're always open to hear from you. Whether you want to share feedback, ask about technical details, or send us a general request — our team is here to respond with care.
📧 Email: info@playnivo.com
🏢 Address: Play Nivo Care Team
We aim to reply to every message within 30 days.
Your journey with us is important — contact us anytime, we're here to help!
Our Commitment to You
Entertainment Only
All activities are created only for entertainment
No Outside Value
Clear communication that tokens and points are symbolic inside the platform
Resources & Guidance
Practical tips and resources to encourage healthy play
Strict 18+ Policy
Strict 18+ access policy for safe participation
Ongoing Support
Ongoing support to raise awareness about mindful digital play
Healthy Play Recommendations
Set Limits
Plan your sessions and balance them with work, family, hobbies, and rest.
Play for Enjoyment
Appreciate the creativity and playful spirit of the games, rather than focusing on results.
Stay Connected
Keep your friendships and family bonds strong — play should always add to your life, not replace it.
Understand the Experience
Each activity is unpredictable by design. There is no system or method that guarantees outcomes.
Watch for Warning Signs
Signs that play may be becoming unbalanced include:
Playing Longer Than Intended
Spending much longer playing than intended
Skipping Responsibilities
Ignoring work, studies, or daily duties
Feeling Uneasy When Not Playing
Feeling tense or restless when not playing
Using Games to Escape
Using games mainly to escape stress or worries
Hiding Time Spent
Hiding the amount of time spent playing
Losing Interest in Activities
Losing interest in other hobbies or social life
Sleep Pattern Struggles
Having disrupted sleep patterns
If you notice these signs in yourself or others, it may be the right time to reach out for help.
Age Safety & Verification
Play Nivo is available only for adults 18+. Even without financial aspects, this age limit is important to:
Build Healthy Habits
Support responsible play habits early
Support Informed Choices
Encourage informed choices
Follow International Standards
Follow international standards for safe play
Support Resources
If you or someone you know feels overwhelmed, confidential help is available:
National Council on Problem Gaming
24/7 support and guidance for those concerned about their gaming habits.
Gamers Anonymous
Peer-based community meetings for shared support.
National Suicide Prevention Lifeline
Crisis and emotional support for those in need.
Your Wellbeing Matters
Play should always remain fun, balanced, and lighthearted. If your playing habits ever affect your wellbeing, don't hesitate to ask for help. Seeking support is always a sign of strength.